At Xmas Lights Store, we understand that the magic of Christmas is all about timing. That’s why we’ve crafted a delivery process that’s as reliable and sparkling as our lights. Whether you’re decorating your home, business, or spreading cheer globally, we ensure your festive essentials arrive promptly and safely.
Shipping Options
We offer two convenient shipping methods to suit your needs, both designed to get your order to you efficiently:
- Standard Shipping: For just $12.95, we ship via trusted carriers like DHL or FedEx. Your order will be processed within 1-2 business days and delivered within 10-15 days after dispatch. Perfect for those who want a balance of speed and affordability.
- Free Shipping: On orders over $50, enjoy free shipping via EMS. After order processing (1-2 days), delivery takes 15-25 days. This eco-friendly option is ideal for budget-conscious shoppers planning ahead.
Order Processing
Once you place your order, our team in Phoenix, Arizona, springs into action! We process all orders within 1-2 business days, ensuring your items are carefully packed to prevent any tangles or damages—because we know how frustrating that can be during the holidays.
Global Reach
We ship worldwide, bringing joy to customers across the globe (excluding Asia and select remote areas due to logistical constraints). Wherever you are, from cozy homes to commercial spaces, we’re dedicated to lighting up your holiday season.
Tracking Your Order
After your order ships, you’ll receive a confirmation email with tracking information. This allows you to monitor your package’s journey right to your doorstep. Have questions? Our customer service team is always ready to assist at [email protected].
Returns & Exchanges
Not completely satisfied? No problem! We accept returns within 15 days of receipt. Just ensure the items are in original condition, and we’ll help you with a refund or exchange. Our goal is to make your experience as bright as our lights.
Pro Tip: Order early to avoid last-minute rushes and ensure your decorations are up in time for the festivities! Our battery-operated LED lights and stunning wreaths are worth the wait.
Thank you for choosing Xmas Lights Store—where we deliver not just products, but holiday magic. Let’s make this season shimmer together!