Privacy Policy

At Xmas Lights Store, we believe that spreading holiday cheer should be as effortless and joyful as the twinkle of our lights. Just as we are committed to providing you with the highest quality Christmas lights and decorations, we are equally dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xmaslightsstore.com.

By using our website, you consent to the data practices described in this policy. If you do not agree with the data practices described, please do not use our website.

1. Information We Collect

We collect information that you provide directly to us and information about your use of our website through automated technologies.

Personal Information You Provide:

• Contact Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit/debit card details (processed securely by our payment processors like Visa, MasterCard, JCB, and PayPal), billing address. We do not store full credit card numbers on our servers.
• Account Information: Username, password, and preferences if you create an account with us.
• Communication Data: Records of correspondence when you contact our customer service team at [email protected].

Automatically Collected Information:

• Device and Usage Data: IP address, browser type, device type, operating system, pages visited, time spent on pages, and referring website addresses.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies. For more details, see our “Cookies and Tracking Technologies” section below.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services, including:

• Processing your orders and delivering our products (e.g., Aurora Superstar Lights, Artificial Wreaths, LED Christmas Lights) to your specified address.
• Communicating with you about orders, products, services, and promotional offers.
• Providing customer support and responding to your inquiries.
• Personalizing your shopping experience and providing content and product recommendations tailored to your interests (e.g., suggesting Blue Christmas Lights if you’ve viewed similar items).
• Detecting, preventing, and addressing technical issues, fraud, or other illegal activities.
• Complying with legal obligations and enforcing our terms and conditions.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing (Visa, MasterCard, JCB, PayPal), shipping and delivery, marketing, and data analysis. These parties are contractually obligated to use your information only to provide the requested services and to maintain its confidentiality.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

Given our global shipping reach (excluding Asia and some remote areas), some of these service providers may be located outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

4. Data Storage and Security

Your personal information is stored on secure servers located in the United States. We implement a variety of technical and organizational measures to protect your data:

• Encryption: We use advanced encryption technology (SSL) to protect your data during transmission.
• Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job functions.
• Secure Payment Processing: All payment transactions are processed using industry-standard encryption and security measures by reputable providers.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we are committed to maintaining robust safeguards.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and Update: You can access and update your personal information by logging into your account on our website.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
• Marketing Communications: You can opt-out of receiving marketing emails from us by using the unsubscribe link provided in our emails.
• Cookies: You can control cookies through your browser settings. See below for more details.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. These technologies help us understand your preferences based on previous or current site activity (e.g., your interest in C9 LED Commercial Christmas Lights or Battery Operated LED Lights).

Types of cookies we use:

• Essential Cookies: Necessary for the website to function and cannot be switched off.
• Performance Cookies: Allow us to count visits and traffic sources to measure and improve site performance.
• Functionality Cookies: Enable enhanced functionality and personalization, such as remembering your login details or region.
• Targeting Cookies: Set by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

8. Contact Us