Term and Conditions

At Xmas Lights Store, we’re dedicated to making your holidays brighter with our exquisite collection of Christmas decorations. These terms are designed to create a transparent and fair relationship between us and our valued customers.

By accessing and using xmaslightsstore.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Shipping & Returns Policy.

If you do not agree with any part of these terms, please do not use our website or services.

As a user of our website, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these terms
• Not use our website in any way that could damage, disable, or impair the site or interfere with any other party’s use of the website
• Not attempt to gain unauthorized access to any portion of the website or any systems connected to the website

Xmas Lights Store specializes in high-quality Christmas decorations including:

• Artificial Christmas Wreaths
• Aurora Superstar Lights
• Battery Operated LED Lights
• Various colored Christmas Lights (Blue, etc.)
• C6, C7, and C9 LED Christmas Lights
• Christmas Light Strings Spools
• Cascade Lights & Falling Rain Lights
• Christmas Bows
• And other seasonal decorations

We strive to accurately display our products, including colors and specifications. However, actual colors may vary slightly due to monitor settings.

Order Process

When you place an order, you will receive an acknowledgment email. This email is not an order confirmation. Your order is accepted when we send you a confirmation email with shipping details.

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product information, or problems identified by our credit and fraud avoidance department.

Pricing and Payment

All prices are listed in US dollars. We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

We ship globally, excluding Asia and a few remote regions. Please allow 1-2 business days for order processing before your item is shipped.

Shipping Methods

• Standard Shipping: Shipped via DHL or FedEx. Delivery within 10-15 days after shipment. Shipping fee: $12.95.
• Free Shipping: Available on orders over $50, shipped via EMS. Delivery within 15-25 days after shipment.

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, weather, or other factors beyond our control.

International Orders

International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in the product price or shipping cost.

We want you to be thrilled with your purchase. If anything isn’t perfect, our straightforward returns and exchanges policy is here to help.

Our Policy

We gladly accept returns and exchanges for most items within 15 days of you receiving your order. To be eligible for a return, your item must be:

• Unused and in its original condition
• In the original packaging with all tags and accessories included
• Accompanied by the original receipt or proof of purchase

Return Process

1. Contact our customer care team at [email protected] within 15 days of receipt with your order number and product details
2. We will email you a Return Merchandise Authorization (RMA) number and detailed instructions
3. Securely pack the item(s) in the original packaging, include your proof of purchase and the RMA number, and mail it to the address we provide
4. Once we receive and inspect your return, we will notify you via email about the approval or rejection of your refund or exchange

Return Shipping Costs

Customers are responsible for the cost of return shipping unless the return is due to our error (e.g., you received an incorrect or defective item). Shipping costs are non-refundable.

Refunds

Once your return is approved, your refund will be processed within 5-7 business days. The refund will be automatically applied to the original method of payment used at checkout.

Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Xmas Lights Store or our content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

The Xmas Lights Store name and logo are trademarks of our company. You may not use these marks without our prior written permission.

Xmas Lights Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use the website or services
• Any products purchased through the website
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on the website
• Any other matter relating to the website or services

Our total liability to you for all claims arising from these terms or your use of the website shall not exceed the amount you paid to us in the last six months for products purchased through the website.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to our collection and use of personal information as outlined in the Privacy Policy.

These Terms and Conditions are governed by the laws of the State of Arizona, United States, without regard to its conflict of law provisions.

Any dispute arising from these terms or your use of the website shall be resolved through good faith negotiations between the parties. If such negotiations fail, the dispute shall be resolved through binding arbitration in Phoenix, Arizona, in accordance with the rules of the American Arbitration Association.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.